mnemodo capture — support
Help for the add-on for Chrome, Edge, Brave, Firefox and Safari
Write to us: support@mnemodo.com
Tell us your browser, the add-on version (shown on your browser's extensions page) and what you clicked.
Please never send your password or your sign-in token.
Getting started
- The add-on needs a mnemodo server: your own, or a managed one at cloud.mnemodo.com.
- After you install it, the settings page opens. Type your server's address and click Connect.
- Allow access to that one address when the browser asks, then sign in and pick the spaces the add-on may write to.
- On any page, click the toolbar button or press Alt+Shift+M.
Common problems
- "Connecting failed" — check the address. Plain
http://works only for your own computer or local network; internet addresses needhttps://. - A save is waiting — your server could not be reached. The add-on retries every minute; the number on the icon shows how many saves wait.
- "Sign-in expired" — open the add-on's settings and click Reconnect.
- Nothing happens on a page — browser pages such as
chrome://and the Web Store do not let any add-on read them.
Privacy
The add-on sends what you choose only to the servers you add. Read the privacy policy.